Legal notice and privacy policy

Legal Notice and Privacy Policy

WEBSITE OF EXCLUSIVE USE FOR THE PROFESSIONAL OF THE DENTAL SECTOR

The content of the www.arpadental.com is reserved for health professionals and includes information about products that may cause risks to the health and safety of the patient if the instructions for use are not read correctly and are applied by a professional.

LEGAL NOTICE

In compliance with article 10 of Law 34/2002, of July 11, Services of the Information Society and Electronic Commerce (LSSI), you are informed:

The company that owns the page "www.arpadental.com" is:

Company Name: LABORATORIO DENTAL ARPA SL

CIF: B-25294877

Address: c / Dr. Combelles, 7 Altell

Phone: 0034 973 271 434

Email: info@arpadental.com

Registration Mercantile Registry of Lleida,

This Legal Notice includes the "Conditions of Use" of this web page (hereinafter, the "Web"), which operates under the domain name www.arpadental.com and managed by the above mentioned company Laboratorio Dental Arpa S.L. (hereinafter, "ARPA Dental").

Personal data

In the case that you decide to request a quote or subscribe, you will be asked for a series of essential personal data in order to manage the products or services requested (name, surname, email, postal address, etc.). Likewise, you may be required to voluntarily provide a series of complementary data intended for information and marketing of offers, services, or activities related to them and limited to the activities and services of ARPA Dental.

The information or personal data provided by the User will be treated in accordance with the provisions of the Data Protection Policies. By making use of this Website, the User consents to the processing of said information and data, and DECLARES that all the information or data that is provided is true and corresponds to reality.

The users will respond, in any case, of the veracity of the facilitated data, being responsible for communicating any modification in the same ones, and being ARPA Dental, free of any type of responsibility in this respect. ARPA Dental reserves the right to exclude any user who has provided false information from the registered services, without prejudice to any other actions that may be provided by Law.

Privacy / Protection of personal data

ARPA Dental complies with the guidelines of Organic Law 3/2018, of December 5, Protection of Personal Data and guarantee of digital rights, and Regulation (EU) 2016/679 of the European Parliament and the Council of April 27 of 2016, and other regulations in force at any time, and ensures the correct use and treatment of the User's personal data.

For this, together with each form of personal data collection, in the services that the User may request from ARPA Dental, the User will be informed of the existence and acceptance of the particular conditions of the processing of their data in each case, informing you of the responsibility for the treatment created, the address of the Responsible Party, the possibility of exercising your rights of access, rectification, cancellation or opposition, the purpose of the treatment and the data communications to third parties where appropriate.

ARPA Dental guarantees the adoption of the necessary technical and organizational measures to ensure the confidential treatment of said data and informs it of the possibility of exercising, in accordance with said regulations, the rights of access, rectification, cancellation and opposition, writing a letter to Laboratorio Dental Arpa SL, c / Dr. Combelles, 7, 25003 of Lleida or sending an email to info@arpadental.com

Likewise, ARPA Dental informs that it complies with Law 34/2002 of July 11, on Services of the Information Society and Electronic Commerce and will ask the User for his consent to the processing of his email for commercial purposes in each moment

Underage

The contents of this website are aimed at people of legal age. ARPA Dental does not intend to obtain data from minors. When ARPA Dental is aware that there is a minor's personal data in its file, it will proceed immediately to cancel said data.

Obligations of the User

The User must respect at all times the terms and conditions established in this Website. The User assumes responsibility for the use of the portal. This responsibility extends to the registration that is necessary to access certain services or contents. In this registry the User will be responsible for providing truthful and lawful information. As a result of this registration, the User can be provided with a password for which he will be responsible, committing himself to making diligent and confidential use of it.

ARPA Dental will not be responsible for the information sent by the User when he / she does not have effective knowledge that the information stored is illegal or that it damages goods or rights of a third party susceptible of compensation. In the moment that ARPA Dental has effective knowledge of hosting data such as those referred to above, it undertakes to act with diligence to remove them or make it impossible to access them.

The User will use the Website diligently and assuming any liability that may arise from breaching the terms and conditions of the Website.

The User may not use the Website to (i) engage in illegal, illegal or contrary to good faith and public order activities; (ii) disseminate content or propaganda of a racist, xenophobic, pornographic-illegal nature, advocating terrorism or attacking human rights; (iii) causing damage to the physical and logical systems of ARPA Dental, its suppliers or third parties, introducing or spreading computer viruses or any other physical or logical systems that are capable of causing the aforementioned damage; (iv) try to access and, where appropriate, use the email accounts of other Users and modify or manipulate their messages.

Industrial and Intellectual Property

ARPA Dental by itself or as assignee, is the owner of all the intellectual and industrial property rights of its Web, as well as the elements contained in it (for example: images, sound, audio, video, software or texts; or logos, combinations of colors, structure and design, selection of used materials, computer programs necessary for its operation, access and use, etc.), owned by ARPA Dental or its licensors.

By virtue of the provisions of articles 8 and 32.1, second paragraph, of the Intellectual Property Law of Spain, the reproduction, distribution and public communication, including its method of making available, all or part of it is expressly prohibited. of the contents of this Web, with commercial ends, in any support and by any technical means, without the authorization of ARPA Dental. All rights reserved.

The User agrees to respect the rights of Intellectual and Industrial Property owned by ARPA Dental. You will be able to visualize the elements of the portal and even print them, copy them and store them on your computer's hard drive or on any other physical medium, as long as it is solely and exclusively for your personal and private use. The User must refrain from deleting, altering, evading or manipulating any protection device or security system that was installed on the ARPA Dental websites.

ARPA Dental will not be held liable, except for those to which the Law requires, for any damage or harm that may be caused by the use, reproduction, distribution or public communication or any type of activity carried out on the texts and / or photographs that are protected by intellectual property rights belonging to third parties, without the User having previously obtained from their owners the necessary authorization to carry out the use made or intended to be made

Right of exclusion

ARPA Dental reserves the right to deny or withdraw access to the Website and / or services offered without prior notice, on its own behalf or by a third party, to those Users that violate the Terms of Use of the website.

ARPA Dental reserves the right to withdraw all comments that, through Facebook, Twitter or any other means contributed by Users and violates the respect for the dignity of the person, that are discriminatory, xenophobic, racist, pornographic, that attempt against youth or childhood. , order or public safety or that, in his opinion, are not suitable for publication. In any case, ARPA Dental will not be responsible for the opinions expressed by the Users through the forums or other participation tools that may be developed.

ARPA Dental will pursue the breach of the Conditions of use of the Web, as well as the improper use of its Website, exercising all the civil and criminal actions that correspond to it in the law.

Modifications and links

These Terms of Use refer only to the Web and contents of ARPA Dental, and does not apply to possible links or web pages of third parties accessible through the website.

In the event that www.arpadental.com links or hyperlinks were made to other Internet sites, ARPA Dental creator of the Web will not exercise any control over such sites and content. In no case ARPA Dental creator of the Web will assume any responsibility for the contents of any link belonging to a third party website, nor will it guarantee the technical availability, quality, reliability, accuracy, amplitude, veracity, validity and constitutionality of any material or information contained in any of these hyperlinks or other Internet sites. Likewise, the inclusion of these external connections will not imply any type of association, merger or participation with the connected entities.

The links are provided only to inform the User about the existence of other sources of information on a specific topic, and the inclusion of a link does not imply the approval of the linked website by its owner.

ARPA Dental reserves the right to make without prior notice the modifications it deems appropriate in this Legal Notice, any specific legal warning, as well as the Conditions of Use, the Privacy Policy and / or its Web, being able to change, delete or add both the content and services provided and the way in which they appear presented or located.

ARPA Dental is not responsible for the misuse that is made of the contents of its Web, being the sole responsibility of the person who accesses them and / or uses them.

In any case, to file any claim related to the contents inserted in any of the sections, you can do so by going to the following email address: info@arpadental.com

External links to social networks.

This website has external links to other websites that could treat the information in accordance with other privacy policies (for example, social networks such as Facebook, Linkedin). In no case shall we be responsible for the use that third parties make of that information if the User freely decides to provide them.

To improve your user experience, this website has enabled social buttons on Facebook or other social networks, to allow the user to share with his social circle the contents that interest him. Likewise, the social buttons avoid the hassle of contributing their personal data to this website, taking advantage of the information we already share in the mentioned social networks, data to which we do not have access.

Responsibility for the use and functioning of the web.

The User is solely responsible for the infractions that may be incurred or damages that may cause the use of the Web, leaving ARPA Dental, its partners, related companies, employees, employees and exempt representatives of any type of responsibility that may be Derived from the actions of the User.

ARPA Dental will make every reasonable effort and means to provide up-to-date and reliable information on the Web. However, ARPA Dental assumes no guarantee regarding the presence of errors or possible inaccuracies and / or omissions in any of the contents that can be accessed through this website.

The User is solely responsible for any claim or legal action, judicial or extrajudicial, initiated by third parties against the Owner based on the use of the Website by the User. In your case, the User will assume all expenses, costs and indemnities that may be incurred by the Holder due to such claims or legal actions.

ARPA Dental excludes any liability that may arise from interferences, omissions, interruptions, computer viruses, telephone breakdowns or disconnections in the operational functioning of our electronic system.

Likewise, any liability that may arise from delays or blockages in the operation of this electronic system caused by deficiencies or overloads in telephone lines or on the Internet, as well as damages caused by third parties through illegitimate interference beyond the control of ARPA Dental.

ARPA Dental may temporarily suspend, without prior notice, access to the website due to maintenance, repair, update or improvement operations.

Applicable law and competent jurisdiction.

The Conditions of Use of the Web contained in this Legal Notice, as well as the relations between the User and ARPA Dental, will be governed and interpreted in accordance with Spanish laws. To resolve any conflict that may arise, the User and ARPA Dental expressly submit to the jurisdiction of the courts and tribunals of the city of Lleida, expressly waiving any other jurisdiction that may correspond.

ARPA Dental will seek the breach of these Terms of use, as well as any improper use of the website through the exercise of all civil and criminal actions that may correspond and help in the law.

ARPA Dental in compliance with the provisions of Organic Law 3/2018, of December 5, Protection of Personal Data and digital rights guarantee and Regulation (EU) 2016/679 of the European Parliament and the Council of April 27 of 2016, informs the Users of the Web www.arpadental.com:

Who is responsible for the processing of your data?

The data provided by the User through the forms of this website will be incorporated into treatments whose Responsible is ARPA Dental with CIF B25294877 and registered office at c/ Dr. Combelles, 7.25003 of Lleida.

You can contact by calling 0034 973 271 434 or through the email nfo@arpadental.com

Data of the Delegate of Data Protection: Carlos Arpa, Tel. 973271434, Email: info@arpadental.com

How do you obtain personal data on this website?

The personal data that we treat in ARPA Dental come from:

- Contact Form or Budget Request Form

- Subscription form to Newsletters

- Registration Form

- Direct email

Why do we collect your data?

On this web page, personal data is collected through different forms. The information requested in each form is necessary for the purpose for which it is collected. The purposes of the treatment are the following:

- CONTACT FORM OR BUDGET REQUEST: The purpose of the data collection in these forms is to answer the questions posed and send the requested information to the User through the email or telephone indicated in them.

- SUBSCRIPTION FORM TO THE NEWS BULLETIN: The purpose of the data collection in this form is to register the User in the ARPA Dental newsletter, through which you will receive information about the offers, promotions, products and activities carried out by the company. The user, once downloaded, will receive an email to confirm the subscription in the newsletter.

- REGISTRATION FORM: The purpose of the data collection in this form is to be able to administer and process the order made by the User. The User can only place orders if he is registered. When the User registers in future orders, he / she will access the User and the password and, in addition to making the order, he / she will be able to consult the history of the order, etc. Once the User has completed the Registration Form, an email confirming the registered information will be sent to him. In addition, through this form, the user can also register in the newsletter of ARPA Dental, through which you will receive information about offers, promotions, products, activities carried out by the company, etc. The user, once he has registered, will receive an email To confirm the subscription in the newsletter.

- EMAIL: If the user communicates with the email address published on this website, their data will be processed to answer the questions posed and to send the information requested through the email through which the query is received.

How much do we save your data?

In cases where orders are made through ARPA Clients, the data will be kept as long as the commercial relationship is maintained and the User does not request its deletion. Once the business relationship is finalized, the data will be maintained for documentation maintenance periods (6 years), proof of contract compliance (15 years), end of contract verification without debts (5 years) and invoices (4 years). For the conservation of tax information in general, the term is 4 years.

The rest of the information obtained in the Web will be kept while the User does not ask for its suppression.

Do we make profiles with your data?

In order to improve the experience as User or client, commercial profiles are made. Automated decisions will not be made based on those profiles.

What legitimizes the treatment of your data?

In the case of an online order, the treatment is legitimized by the execution of a commercial agreement for the marketing or maintenance of dental products.

The rest of treatments is legitimized in the consent given by the User when accepting our privacy policy or by sending us an email through the email published on the web.

The User must fill in the fields marked with * in order to send the completed forms, if the indicated fields are not filled in, the User will not be able to send them.

Who do we give your data to?

Your data will not be disclosed to third parties unless there is a legal obligation.

What rights do you have and how to exercise them?

The User has the right to:

• access your personal data,

• request the correction of inaccurate personal data

• request their deletion when, among other reasons, they are no longer necessary for the purposes that were collected.

• request the limitation of their treatment, in which case they will only be kept for the exercise or defense of claims.

• ask for the portability of your data.

• for reasons related to your particular situation, you may object to the treatment of them and ARPA Dental will stop treating them, except for compelling legitimate reasons, or the exercise or defense of possible claims.

• You can revoke the consents provided at any time.

The User may exercise their rights or withdraw the consents provided through email info@arpadental.com or postal mail, c / Dr. Combelles, 7 25003 Lleida, attaching a photocopy of the DNI and indicating the right exercised.

The User may also submit a claim to the Spanish Data Protection Agency.

ARPA Dental has implemented all security measures, in order to guarantee confidentiality in the storage and processing of personal data, as well as to prevent access by unauthorized third parties.

Rules for social networks

Through our social networks you can share our content or leave your comments, photos or videos, as long as they are of interest to the entire community.

Social networks are constantly monitored in order to answer your questions and comments in the shortest possible time.

We want it to be a space that we all enjoy, so it is important that among all respect some rules of coexistence:

1. You are responsible for the content you post, do not fall into the violation of any right, law or regulation.

2. Take care of the wording and tone; avoid publishing any abusive, defamatory or obscene information.

3. Respect the right to privacy; do not make unlawful, offensive or discriminatory comments about third parties.

4. Avoid fraudulent comments, deceptive or that may lead to error.

5. We do not allow spam or commercial or advertising messages, we do not want repetitive messages.

6. We will not hold conversations with profiles that we may consider false.

The content published by users on our websites does not necessarily reflect the point of view of ARPA Dental. If the comments of the Users do not comply with the Rules, they may be deleted, hidden or blocked. Users who publish content that is not allowed will be blocked from the community.

ARPA Dental reserves the right to modify the Rules at any time and without prior notice.